IMPORTANT FAQs FOR MEMBERS
Are Classes Included?
Group Fitness and Y-Cycling classes are included. Members also receive reduced rates on all classes not included with their membership.
How do I Freeze my membership?
You may freeze your membership if your fee is deducted monthly from your bank account for up to 90 days per calendar year. Written notice must be given no later than the 25th of the month prior to your desired freeze date. A $10 freeze fee will be withdrawn from your account for each month you freeze.
Is my Membership accepted at other YMCA’s?
All YMCA Members from New England will be welcome for free at any YMCA within New England with their current I.D. cards. Some restrictions may apply. Members of the Y are also welcome at more than 1,000 Y’s nationwide at a discounted rate through the A.W A.Y program. Please contact the YMCA you are visiting to find out about their A.W.A.Y program and policies.
Can you tell me about Child Watch?
This service is included FREE with the Family Membership option. All other membership categories and non-members will pay a $10 fee per child per visit. Reservations are required and can be placed up to 1 week in advance. Time limited to 1.5hrs per visit. To schedule or reserve call 508-362-6500 ext. 131 . Hours are Mon.-Sat. 9am-12pm and Mon. – Fri. evening 4pm-7:30pm.
Can I receive proof of membership for a fitness reimbursement with my health insurance?
A letter can be provided for you to submit to your insurance company for reimbursement. Requests can be made at the front desk and may take up to 1 week to process.
How do I Terminate my membership?
We are sorry you are considering leaving the YMCA Cape Cod. Before you go any further…
Dis-satisfied? Please let us know if you are dissatisfied and how we can improve. Our goal is 100% member satisfaction!
Are times tough? Are you and or your family struggling financially? We never turn anyone away due to their inability to pay! Please let us help you!
Not using your membership? We know how hard it is to make time in your schedule to adopt healthy living habits. Please allow us to help you develop a plan and stick with it with one of our wellness coaches.
Moving? No Problem – Be sure to ask us to give you a letter of ‘good standing’ so you can easily join the YMCA in your new community! We will miss you!
Bank Draft Memberships may be canceled by giving written notice no later than the 25th of the month prior to your next draft date.
IMPORTANT FAQs FOR PARENTS AND GUARDIANS
How does Camp Lyndon select its staff?
Counselors and instructors are selected for sound judgment, maturity, experience, camping skills, leadership skills, and their desire to work with children in the camping environment. Counselors come from a variety of backgrounds including human service majors in college, exemplary high school students, and campers who have gone through our C.I. T. program. All staff must pass reference and criminal background checks.
What type of training does the staff have?
All staff undergoes a minimum 3-day orientation that covers a variety of topics that include counseling skills, team building, programming, conflict resolution, and sensitive issues such as child abuse and neglect. The aquatic staff is certified lifeguards and undergo a 3-day training specific to our facility. Senior staff and specialty staffs are CPR and First Aid certified. Ropes directors are certified by trained professionals.
What is the staff to camper ratio?
For ages 6 years and under, the ratio is 1 staff per 5 campers. For ages 7 years and older, the ratio is 1 staff to 10 campers.
What medical information does the camp need?
A copy of the health history form is attached in this brochure. Under Massachusetts State Law, each camper must have a recent physical and immunization form, signed by a licensed physician, on file prior to attending camp. We require each camper to have a physical dated within 2 years prior to admission. Current physical and immunization records from your child’s school are acceptable. Completed health forms must be in our files before your child may be registered for camp.
Do you offer financial assistance?
Thanks to generous donations from YMCA families, staff, camp alumni, and friends, funds are available to those who may not be able to afford a camp experience for their child. Confidential campership applications are available on request and must be submitted by June 1, 2016. For more information please contact, (508) 362-6500 x 130.
What happens if my child gets sick at camp?
The care of mildly ill campers, administration of medications, and emergency care is overseen by a registered nurse who is on-site daily. A pediatric physician is available during camp hours to provide consultation or emergency care. Based on the emergency contact provided, a parent or guardian will be contacted if the child needs to leave camp because of sickness.
What should my child bring to camp?
Every day, campers should bring a bathing suit (girls 12 years and older need to wear a one piece suit), towel, a non-perishable bag lunch, sunscreen, bug spray, and a water bottle from home. Campers should not bring cell phones, sandals, flip-flops or open-toe shoes, video games, iPods, or other music players. Camp Lyndon and/or its’ staff are not responsible for lost or stolen items.
How is the camp licensed?
Camp Lyndon is licensed by the Department of Public Health and follows all state camp regulations. Our ropes course is inspected on an annual basis.
What happens if it rains or when it is extremely hot and humid?
In the case of thunder, lightning, and torrential downpours, all campers are brought inside. In the case of light rain or extreme heat, we try to continue all activities outdoors utilizing pavilion and tent areas, however, ropes course, archery, and other activities may be closed and campers moved to alternate activities/locations. We do request that you prepare your camper with clothes/gear for all weather. Camp leadership staff will make decisions during inclement weather to ensure safety for all campers.